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Seminars-on-CD Series

Building An Agency Team That Rocks!

A successful agency is built on the talents of each individual on its team. Find out how to Blend your talents and skills with those of your colleagues to produce an agency team that rocks!

Learn about true team sates and service excellence and how to get there. Increase sales, service, communication and overall profit and productivity by simply taking responsibility, noticing, listening, giving feedback, communicating with clarity and setting each other up to win! TeamWork requires change. Remember: if you always do what you always did, you will always get what you always got! Don't change teams – change the way you teamwork.

Special: A FREE PDF Document on the Four Stages of Team Development.

Well-trained staff are an asset to the agency. Some agency owners feel that the cost to train is too high when travel counsellors leave which begs the quote; "Wound you rather have trained counsellors leave your agency or untrained counsellors stay?"

Learn how to assess agency & individual training needs, complete a competency and skills inventory, decide performance objectives and conduct an effective sales training session. Every owner / manager MUST learn how to train, coach and inspire. It's your job.