| OCCUPATIONAL STANDARDS FOR TRAVEL COUNSELLORS |
They outline the knowledge and performance skills required to meet industry expectations. The standards serve as the basis for the development of certification tools. In addition standards help to:
- identify career paths & clarify career options
- enhance the public and professional image of travel counsellors
- provide a basis for self-improvement & advancement
- define areas where employees must be proficient, which assists in recruiting, training & staff development
- provide the basis for curriculum and program development at travel schools
Available in English or French.
| Cost is $ 40 + Applicable Taxes |
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| OCCUPATIONAL
STANDARDS FOR TOURISM SMALL BUSINESS OPERATORS |
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Travel Managers completing CTM certification Workpapers
may find these standards useful as they serve as the
basis for the assessment of the Workpaper objectives.
Available in English or French.
| Cost is $ 40 + Applicable Taxes |
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| STUDY GUIDE TO
TRAVEL COUNSELLOR CERTIFICATION (2007) |
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The Study Guide to certification has been written
to outline information related to each of the activity
areas of the occupational standard (Professionalism,
Administration, Sales & Customer Service and Travel Product). The goal of the Study Guide is to help you focus on what you need to know for certification assessments.
Available in English or French.
| Cost is $ 75 + Applicable Taxes |
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