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Learn more, Earn more
CITC offers the following learning opportunities for individuals already working in the travel industry: Specialize! programs, In-House Training, Publications and three forms of seminars: Webinars, Seminars on CD-ROM and seminars that are delivered in a central location, typically in a lecture or workshop format. We also offer training specifically for the Corporate Agency.
This is a computer format of a seminar that can draw participants from across Canada. You can watch the presentation on your monitor, or projected on a screen, and you can listen to the presentation over your computer speakers or on many occasions you have the option of dialing into a toll-free telephone number, to listen to the presentation. A short Question Period is usually included along with downloadable handouts. This is professional development in the comfort of your office/agency.
If you can't attend a seminar or prefer to choose the time and place where you take the training, a great option is to order a tele-seminar that has been placed on a CD-ROM. When you play the CD-ROM, you hear a recording of an actual tele-seminar and see the supporting visuals, presented in either Power Point or PDF formats.
Home-study courses covering Destination Specialist programs, skill development, business tools and Lifestyle Specialist programs. Courses by the U.S-based The Travel Institute may be found in this area, including the SkillMap Assessments.
Business and reference material used by travel counsellors, agencies and educational institutions. CITC also publishes texts used by travel programs.
Investing in these educational opportunities will allow you to:
- Develop a marketing edge and retain or attract new clients
by taking a Destination Specialist or Lifestyle Specialist course
- Update and Review industry trends and skills through publications
and webinars
- Learn new business skills
A little known secret is that CITC offers workshops, webinars, conference
keynotes & breakout sessions as well as in-house training for agencies
dedicated to selling and servicing corporate travel. The following programs
can be customized to suit your current level of expertise.
Ask about such topics as:
- Front Line Customer Service
- Total Account Servicing
- Asking for and Servicing Corporate Vacations
- Prospecting for Corporate Accounts
- Closing Large Accounts
Customized topics delivered to an agency or corporate travel headquarters. The training is audience-specific and aligned to the specific needs of the organization. It can vary in length from 90 minutes to 1 or 2 full days.
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