GoTravelCertified.ca - Book your travel with a certified travel counsellor
CITC invites you to explore our brand new site, gotravelcertified.ca,
dedicated to consumers who are looking to purchase
travel services from the best the industry has to offer!

Traveller Assistance

Looking for value? Look for a Certified Travel Counsellor

Ask your travel counsellor for their credentials

Click here for National Directory of CTCs and CTMs

Before you book your travel services
How Travel Scams can ruin your holiday
Helpful Hints for Travellers
Download a Free Copy of the
Travellers Handbook
Imagine a rewarding career in the Travel Industry
How to deal with Airline Complaints External Web Site
Just for Fun
Join the Global Explorers Club  


ASK ME FOR MY CREDENTIALS

A Credential is a form of recognition or proof of a qualification. Examples of credentials may include a specialist designation or certification.

In the Canadian Travel Industry, CITC (the Canadian Institute of Travel Counsellors) awards the CTC (Certified Travel Counsellor) and CTM (Certified Travel Manager) designations.

In order to achieve the designation, a travel professional must pass a series of evaluations based on the National Occupational Standards. For the CTC designation, this includes a Knowledge Exam, industry experience, a check-list of skills and a workplace evaluation. Once a pass mark is achieved on all items, then the counsellor is entitled to use the designation.

What does it mean to you, the traveller, to deal with a Certified Travel Counsellor?

  • Savings: Survey after survey has shown that consumers usually save money when they book with a CTC. The rule of thumb is: Research on the Internet – then Book with a certified travel professional.
  • Personal contact – someone who takes a personal interest in the success of your travels.
  • Experience and Expertise backed up by passing the national travel industry standard evaluations.
  • Complete and accurate information on airfares, hotels, attractions, suppliers, travel documentation, travel insurance and everything that has to do with travel services.
  • Advice on travel documentation; where to seek travel medical advice.
  • Assistance, should anything go wrong during your trip. Think of a certified travel professional as your own personal lobbyist, working on your behalf, before, during and after the trip.

How do you find a CTC in your neighbourhood?

All CTCs and CTMs are listed in the National Directory of Certified Travel Professionals. You may also contact CITC at info@citc.ca for assistance in finding a CTC near you.

Your travel counsellor’s credentials are part of the value they
add when you purchase travel services.

Ask your travel counsellor for their credentials.

If they are not a Certified Travel Counsellor, ask them why not.


Before you book your travel services...

Download one or all of CITC's articles from the Saskatoon Star Phoenix Series on ''Why Travellers should only book their travel services through a Certified Travel Counsellor". Learn about the reasons why a certified travel professional will give you the best value for your travel dollars – and for your peace of mind


How Travel Scams can ruin your holiday

If you are planning a trip, make a point to read our important information about Travel Scams, an important issue in Canada and the United States, where it is estimated that scams cost consumers up to $12 billion.


Helpful Hints for Travellers

Check out our Helpful Links if you need guidance on:

  • Travel safety
  • How to make a travel-related complaint
  • How to protect yourself from identity theft


Download a Free Copy of the Travellers Handbook


     Travellers Handbook
  Download Handbook
Download your free copy of the Travelers' Handbook.  This contains a number of excellent articles to educate and assist travellers:
  • The Half-Truth of what you get out of travel
  • How to travel the world safely
  • What if... are you prepared if bad things happen to you?
  • Get excited about travel!
  • Travelling in Troublesome Times
  • Travel Counsellors and the Internet
  • Why you should book your travel services with a trained travel professional who displays the CTC or CTM designation
For your Free Copy of the Travellers' Handbook, click here.


Imagine a rewarding career in the travel industry


Imagine a rewarding career as a Travel Counsellor

If you are interested in pursuing a career as a Certified Travel Counsellor, learn about CITC recommended travel programs and then read about the program to obtain the Certified Travel Counsellor designation.

Visit the Careers page for more information.


Just for Fun

Need a chuckle? Check out a little bit of airline humor by the well-travelled Steve Gillick CTM, President and Chief Operating Officer of CITC.
 

Join the Global Explorers Club

Global Explorers ClubThe Global Explorers Club was founded in 1996 for travel industry members who loved to talk about travel, learn about new and exotic destinations, sample some indigenous food and drink, and in general, have a relaxed social evening centered around 'travel'.

CITC has now opened up the Global Explorers Club to non-industry travellers who would love to have a networking/learning atmosphere to indulge their love (or addiction) to travel. We have meetings once every 3-4 months in the dowbtown Toronto area.

Admission is $10.00 per meeting. Topics may range from Chile to New Guinea; Tibet to Ghana; India to St; Lucia. If you would like to recieve email notification of the next meeting, please email info@citc.ca with your full name and email address and we will add you to the list!


 
  


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