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Rescheduling / Cancellations
/ No Shows
If you are unable to write the exam on the original assigned day, CITC must
be notified in writing a
minimum of 8 days prior to your scheduled
exam sitting in order to avoid administration fees.
If you must cancel the exam within 7
days of the scheduled exam date, there is a $24.00
(plus applicable taxes) administration fee.
If you cancel the exam on the day of the exam, there is no refund of the exam fee and the candidate must re-register at the full fee.
If you must re-schedule the exam within 4-7 days before the originally scheduled writing date, there is a $12.00 (plus applicable taxes) administration fee.
If you must re-schedule the exam less than 4 days before the originally scheduled writing date, there is a $24.00 (plus applicable taxes) administration fee.
If you re-schedule the exam on the day of the exam, there is no refund of the exam fee and the candidate must re-register at the full fee ($35.00 plus applicable taxes).
Please note that a "No Show" on the day of the exam is treated as a same-day cancellation, and therefore there is no refund of the exam fee and the candidate must re-register at the full fee.
If a medical condition is involved, CITC must
be notified
in writing within 2 days of the original
scheduled exam date, followed by receipt of a
Medical Note, in order to allow for consideration
of waiving the Change Fee. Medical cancellations
will be considered on a case-by-case basis, as will extreme weather conditions.
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