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New Individual Registration Procedures
This information pertains to the Travel Counsellor
Exam, the Supervisor/Manager Exam, or the combination
Travel Counsellor and Supervisor/Manager Exam.
Please note that you must register to write the TICO Exam(s) at least 14 days prior to your chosen writing date.
Review the entire procedure before you begin
to register. All sections need to be completed
and this way you will have all the necessary information
at your fingertips.
- Candidate information: This
will provide CITC with basic information to
identify each candidate.
- Agency/Home Information:
If you are working in an agency or company,
fill in this information. If you are not currently
working, you may input your home information.
The exam results will be mailed to you at the
address listed in this section
- Exam and Proctor Information:
If you don't know the Proctor or the date of the exam, you can "save" your registration
form until you have all the necessary information to complete it. You will not be allowed to proceed to 'checkout' and complete the registration process until you do complete the Proctor and exam date information.
- If you 'save' the uncompleted registration form, the system will send you an email with your Unique TICO Exam
Registration Number. You may then use this
number to return to your uncompleted registration form to add
any outstanding information, such as proctor
information. At that point, the system will allow you to 'checkout' , submit payment and THEN your registration will be confirmed to you.
- Proctor
Information: . All areas
must be completed. In addition, exam candidates should review the Proctor
Guide and give it to the proposed Proctor in order to prepare the individual for his/her role in the exam writing process. Please note that the proposed Proctor must fill out the application form contained in the Proctor
Guide and fax this to CITC. CITC will then confirm the acceptability of the individual as a Proctor and to ensure that the Proctor understands his/her role.
Please Note: CITC looks into all Proctor applications before determining their acceptability. If a candidate wishes to change a Proctor after CITC has already approved one, then CITC requires a minimum of 5 working days to process the new Proctor. If there are not 5 working days left before the scheduled exam date, the candidate may pay an expedited fee of $24.00 + applicable taxes to have the new proctor approved in time for the exam, or if it is simply not possible to approve the new Proctor in time, then the matter will be treated as a Re-Schedule (See Fees and Forms Page)
- Privacy
Act: Before you submit or save
a form, we ask you to review CITC's compliance
procedures with the Privacy Act, as well as
acknowledge that you understand and agree to
the terms. The main points CITC emphasizes are
that:
- CITC complies with the Federal Privacy
Law.
- CITC will provide your registration, exam sitting and exam results information
to TICO, as CITC is contracted by TICO to
administer the Education Standards Exam
- CITC is required to submit basic identification
information to Assessment Strategies Inc
(ASI), the testing company that facilitates
the exam
- CITC will only send exam results to a
third party if written permission from the
exam candidate is received at the time the candidate registers for the exam process. Please note that this form must be submitted (or re-submitted) each time you register to write (or re-write) the exam .Third Party Authorization Form
- Submit Form: When you click on "submit", you will proceed to the 'Checkout' section. Be sure all 'required' information is completed, or you will be prompted with a message (below) to correct errors before proceeding.
There were errors with your form.
Please correct all errors and try again.
The most common errors are
- adding hyphens or spaces in the phone number
- not inputting the Postal Code in the correct format
- submitting an exam date that is not at least 14 days away from the date on which you are registering
- Checkout Form: You will find your exam order listed here.
- Payment Information: Please
indicate which credit card you are using (CITC
accepts VISA, MasterCard and Amex), or if you
will be mailing in the registration form along
with a cheque (made payable to CITC).
- IMPORTANT
:If the exam location is not located in Ontario, please submit your registration(s) by choosing the cheque payment option. Do not use the credit card option as you will automatically be charged the Ontario HST of 13%.
Payment by cheque must include your provincial tax (GST or HST). If you require assistance in calculating the amount, or you wish to pay by credit card, please contact ticotest@citc.ca.
Please note that exam locations outside of Canada do not pay GST or HST.
- Thank you for registering.
You will get a message on your screen advising
that you have been successfully registered.
This will include a Unique TICO Exam Registration
Number. You will be reminded at this
point that if you did NOT list an exam date
or a proctor, you will need to do so. There is a Print Page
button. Please print the page and keep it for your records.
- Email Confirmation: You will receive
an automated email confirming your successful
registration and containing your Unique
TICO Exam Registration Number. You will need to bring this number with
you on exam day as well as government issued photo ID.
- Remember your exam date and time.
No further reminders will be sent from CITC.
Please review the section on cancellations
and no-shows.
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