2012 Winter/Spring Webinars/Seminars

February 9, 2012 TRAVEL SAFETY 101, with Steve Crowhurst CTM
February 22, 2012 SOCIAL MEDIA, with Nolan Burris
February 29, 2012 COMMUNIVERSITY
March 1, 2012 Availability MANAGING AND MARKETING ACROSS GENERATIONS,
Video Training with Nolan Burris
March 15, 2012 A PRIMER ON PROSPECTING AND MARKETING GROUPS VIA BUSINESS SOCIAL MEDIA, with Cory Andrichuk
April 18, 2012 RECRUITING NEW TALENT, with Nolan Burris
Available NOW as a link--see Nolan's presentation anywhere, anytime.

MOBILE TECHNOLOGY, APPS, CLOUDS AND TRAVEL,
with Nolan Burris

TICO Preparation Webinars and Seminars to prepare candidates for TICO's Travel Counsellor Exam
CTC Preparation Monthly webinars
CTM Preparation Monthly webinars

 

TRAVEL SAFETY 101

Thursday February 9, 2012, Steve Crowhurst CTM

 Click image below for larger view.

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SOCIAL MEDIA

FREE TO CITC MEMBERS!
45 Minute Open Forum with Nolan Burris of FutureProoftravel.com.
Date: February 22, 2012
Time: 2:00 - 2:45 pm Eastern Time

   Nolan Burris
  Nolan Burris

This is the first of 4 CITC-membership-exclusive sessions where you can submit questions on the topic of the day or if time allows, ask your questions live during the Forum. Our first topic will be Social Media.

Just register for the session and send your social media questions in advance to events@citc.ca.

Nolan will do his best to answer as many questions as possible. You're also welcome to simply listen and learn!

Register
COMMUNIVERSITY

FREE TO ALL MEMBERS OF THE TRAVEL INDUSTRY (SUPPLIERS TOO!)

Date: February 29, 2012
Time: 3:00 - 4:00 pm Eastern Time

If you fit into one of these categories and are looking for career-enhancing programs, or staff training solutions that you can complete on your own time, then this FREE webinar is for you.

  • New to the Industry
  • Front line Travel professions
  • Home Based entrepreneurs
  • Agency owners and managers
  • Back office professionals
  • Suppliers and Vendors.

You can read about Communiversity and then attend this webinar to find out how you can take advantage of over 600 course offerings.

Register for the webinar here

Register
MANAGING AND MARKETING ACROSS GENERATIONS - VIDEO DOWNLOAD

COMING MARCH 1, 2012: VIDEO TRAINING with NOLAN BURRIS

   Nolan Burris
  Nolan Burris

Attending a live webinar can sometimes be a challenge. What if you could download a video course and watch it on YOUR schedule? Starting March 1st, you can!

Our first video is "Managing and Marketing Across Generations" with Nolan Burris. You've probably heard the terms "Baby Boomer, Generation Y" and such. But do you know what all this means to your business?

In this lively and informative workshop, we will help you understand important generational traits. Most importantly, we will explore how they specifically apply to the travel industry in both marketing and managing your staff.

Here's just a few of things you'll learn:

  • Common traits of each primary generation
  • Factors that motivate travel consumers
  • Generation-specific communication
  • Choosing the right marketing channel
  • Tapping into strengths and avoiding problems
  • Dealing with a multi-generational staff
  • Improving cross-generational sales and service
Available as a downloadable video:     Order Now

 CITC Members: $30.00*    Non-Members: $35.00*
*plus applicable taxes

And also available in DVD format:       Order Now

CITC Members: $40.00   Industry Members: $45.00
*plus applicable taxes
 

A PRIMER ON PROSPECTING AND MARKETING GROUPS VIA BUSINESS SOCIAL MEDIA

Date: March 15, 2012
Time: 2:00 Eastern Time

Cory Andrichuk presents "A Primer on Prospecting and Marketing Groups via Business Social Media"

   Cory Andrichuk
  Cory Andrichuk

Fact: Business Social media is the new cold call.

Fact: New online tools are going to help us make sense of our social media connections and streams.

Fact: Group business can be a core profit-center and needs to be consistently cultivated online and off.

From my experience, many successful travel agents and agencies are embracing the internet and using it consistently as a major source of business development. Are you turning towards or away from it?

In this highly interactive webinar, Cory Andrichuk will introduce you to 3 online group prospecting tools and then coach you "HOW" to connect and communicate with their target market using business social media tools.

Four learning outcomes are as follows:

  1. Travel counsellors will be able to define and better understand what business social media actually means,
  2. Develop and begin implementing a business social media mindset, by discussing the pros and cons of incorporating the 'social' concept into sales and marketing strategies,
  3. Outline 3 business social media tools to prospect for immediate group travel business,
  4. Discuss HOW travel professionals, management teams, and ownership groups can begin to implement a business social media strategy to success

 CITC Members: $35.00*      ACTA Members: $45.00*       Non-Members: $50.00*
*plus applicable taxes

Register
RECRUITING NEW TALENT

FREE TO CITC MEMBERS!
45 Minute Open Forum with Nolan Burris of FutureProoftravel.com.
Date: April 18, 2012
Time: 2:00 - 2:45 pm Eastern Time

   Nolan Burris
  Nolan Burris

This is the second of 4 CITC-membership-exclusive sessions where you can submit questions on the topic of the day or if time allows, ask your questions live during the Forum. Our second topic will be "Recruiting New Talent".

Just register for the session and send your recruitment questions in advance to events@citc.ca.

Nolan will do his best to answer as many questions as possible. You're also welcome to simply listen and learn!

Register
MOBILE TECHNOLOGY, APPS, CLOUDS AND TRAVEL

with Nolan Burris
60 minute session

RECORDED AND AVAILABLE NOW-FOR-DOWNLOAD-AT-YOUR-CONVENIENCE, PLEASE CLICK ON 'REGISTER' BELOW, OR CONTACT CYNTHIA AT events@citc.ca to order

   Nolan Burris
  Nolan Burris

You've seen the commercials. You've seen it on airplanes, cruise ships and at the beach. Your friends, family and clients are talking about it or using it. Technology has gone mobile and taken travel along with it. Feeling left behind or confused? You're not alone and we can help.

Today's travellers are more connected than ever. IPhones, cell phones, text messaging, apps and more have become essential elements of vacations and business trips alike. As a result, travellers are asking their agents questions like "can I use my iPad on the ship?" and 'Is there a travel app for that?"

Mobile technology is no longer separate from travel, but inextricably connected to it. In this program we will clear up the confusion and cut through the clutter. We will help you understand the terms, the technology, and what matters most.. And don't worry! We will cover everything using an easy and accessible non-geek-speak approach.

Things you'll learn:

  • Important issues and terminology, put in simple terms
  • What matters most to leisure and corporate travellers
  • How to use mobile tech better personally and professionally
  • The impact of apps (applications) on the future of travel agents
  • Marketing and service opportunities through mobile tech.

CITC Members: $25.00 + Tax
ACTA Members: $30.00 + Tax
Non-Members: $35.00 + Tax

Click "Register" or contact CITC to order, at events@citc.ca or call 416-484-4450 or 1-800-589-5776 XT 227

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