|
Members and Industry Associates find value in CITC's educational programs.
 Travel Managers/Owners |
|
“CITC courses are great”
“It pays to book through a CTC or CTM. They are knowledgeable because the courses the CITC offers are great.”
– Lorene Attewell, CTM, Uniglobe Travel, Saskatoon, Sask.
“Hire a CTC before all others”
“In this day and age, the consumer is much more aware of the travel industry, and have more confidence in a Certified Travel Counsellor, which is more than enough reason to hire a CTC before all others.”
– Patricia Marques, CTC, Manager, CAA SCO Brantford, Ontario
“Training generates more sales”
“The knowledge CTCs gain from continuous training generates more sales and keeps my customers coming back.”
– Sherry Froess, CTC, Sears Travel, Regina, Sask.
“Confidence, uniqueness”
“Being certified gives us a whole new confidence, uniqueness, professionalism and reputability. I am very proud that my team and I are a part of CTC.”
– Tracy Byrne, Travel Manager, ATCO TSI Travel
|
| Educators |
|
“Quality training for future industry professionals”
Camosun College is proud to offer a CITC endorsed program (Certificate in Travel Counselling). Offering an endorsed program communicates to students and employers that we are committed to offering quality training for future industry professionals.”
– Paula Carr, CTC, Camosun College, Victoria, B.C.
“Extremely positive”
“Thank you for another great student conference – the feedback from the students has been extremely positive.”
– Dawn Aitken, CTC, Professor – School of Hospitality Recreation & Tourism, Humber College, Toronto, Ontario
“Good career choices”
“Thank you for a job well done at the student conference. My students came away feeling that they had made good career choices. They feel hopeful and, above all, that they are both wanted and needed in the profession.”
– Becky Fitton, CTC, CDI College, Kitchener, Ontario
“Nationally recognized”
“A CTC certificate is nationally recognized by potential employers and gives you the edge for employment and demonstrates your high level of competency.”
– Mitch Peiffer, CTC, Sprott Shaw Community College, New Westminster, BC
“Go for certification”
“I like to see our students have as big an edge as possible over other job seekers. Our advice is to go for your CTC certification, promote it in your resume and cover letter, and then sell yourself as being apart from the masses.”
– Roland Hoffman (CACE), CTC, Rem. MT, Winnipeg, Manitoba
|
| Suppliers |
|
“A step above”
“A travel agent that takes the time and effort to become a CTC or CTM is an agent dedicated to doing the best they can. I meet a lot of agents in a year and can honestly say that certified agents are a step above.”
– Bob Abrames, CTM, Salesologist to the Travel Industry, Ottawa, Ontario
“Life-long-learning”
“There are two types of travel counsellors – those with a job and those with a career. CTCs tend to be the counsellors that have chosen the travel industry as a career, based on a passion for sales, service, travel, fulfilling the dreams of their clients and life-long-learning.”
– Steve Crowhurst, CTC, SMP Training & Development, British Columbia
“Excellence in sales and customer service”
“Travel counsellors of today need to demonstrate excellence in sales and customer service, as well as having the technical skills to back it up. A CTC or CTM designation announces this clearly to prospective employers and customers.”
– Sandy Carmichael, CTC, Sandon Enterprises, Victoria, B.C.
|
| Students |
“Gaining credit”
“When I was a student, I decided I wanted to become a CTC. By the time I graduated, I had most of my credits needed to become certified. By working at CAA, where almost all the agents are CTCs, I am gaining the experience needed to write my final exam to become a CTC.”
– Patricia Michaud, Domestic Travel Counsellor, CAA, Fredericton, NB
|
| Member |
|
“Invaluable service”
“I became a CTC because I wanted to distinguish myself and the agency I work for from discount travel agencies. I believe it shows clients that we can provide an invaluable service and can compete with do-it-yourself web bookings and discount agencies.”
– Marilyn Mealha, CTC, Winnipeg, MB.
“Meeting expectations”
“The CTC/CTM designation is more and more a requirement from consumers. It gives them confidence in the agency and the agent.”
– Claude Kulak, CTM,DIscovery Group, Edmonton, Alberta
|
|
|
